About Us
Perry Lavergne and Dean Maciuba have come together as Co-founders of Crossroads Parcel Consulting. Collectively, Dean and Perry possess over 60 years of experience in both the Postal and Parcel transportation categories. Dean served FedEx for 35 years across multiple positions in sales, operations, retail marketing and network development. Perry served Canada post for over 25 years with a professional focus on International Postal Operations. More recently, Dean and Perry managed Last Mile Experts North America, designing and supporting implementation of parcel distribution and fulfillment solutions in the US and Canada. With the creation of Crossroads Parcel Consulting these highly experienced transportation professionals have set their sights on creating a one-stop consultancy that can support shippers and e-commerce merchants on everything parcel.
Dean Maciuba, Managing Partner, USA
Dean is currently the Managing Partner, United States, for Crossroads Parcel Consulting, where he is responsible for managing consulting initiatives in the US. Previously, he was the Managing Partner, North America, for Last Mile Experts. Dean has also worked for 4Front Consulting Group where he managed general transportation consulting and the design/implementation of cold chain and health care distribution solutions. He also served UPS and FedEx for over 37 years across multiple professional positions in sales, marketing, and operations.
His vast experience allows him to possess a unique and in-depth view into nearly all aspects of the parcel transportation industry, to include the role of parcel transportation/e-commerce fulfillment service providers and Amazon Logistics, in supporting e-commerce.
Dean has experienced much success consulting in the categories of Amazon’s transportation capabilities and the design/implementation of last-mile distribution solutions, including 2-day, next-day and same-day delivery. He has direct experience designing both domestic and cross-border distribution solutions for the e-commerce shipper community.
Dean is expert in understanding the capabilities and pricing practices of UPS, FedEx, DHL and supports carrier contract negotiations for medium sized to large enterprises. He can also opine on the USPS and how changes at the USPS will impact the carriers and e-commerce merchants. Mr. Maciuba also possesses a keen understanding of the 3PL services group and their role in providing fulfillment solutions in support of e-commerce.
He is active on global consulting platforms and recognized as a subject matter expert on the impact of e-commerce growth on the parcel transportation industry to include FedEx, UPS, the USPS, and Amazon Logistics. Dean consults on the impact of new technology specific to the transportation service providers, such as autonomous/robotic delivery solutions, the role of PUDO/Access Points in e-commerce delivery and how regulatory initiatives may impact e-commerce and Amazon. He is also popular with the investment community as his opinions are sought regarding the perceived versus actual capabilities/future performance of the parcel transportation companies and large e-commerce merchants that are in the news.
Previously, from 1980 to July 2015, Dean served FedEx across multiple professional positions. He worked in various sales and marketing positions where he was involved in developing customer relationships in both a Direct Sales model and Network Development/Partnership model. His additional contributions included the development of the FedEx Worldwide Service Center program, the FedEx Convenience Network/Drop Box program and the FedEx Authorized Ship Center program in sales, marketing, and expansion positions.
Perry Lavergne, Managing Partner, Canada
Perry is currently the Managing Partner, Canada, for Crossroads Parcel Consulting, advises clients on Postal matters and last mile He has over 25 years’ experience in Domestic and International CEP and e commerce logistics Perry brings a high level of deep dive analytics focusing on the Last Mile KPIs that “Let the data tell the story Providing businesses with the insights to make sound business decisions Perry has collaborated with world postal operators such as Canada Post, USPS, Deutsche Post, Royal Mail, Australia Post, and postal regulators.
Balwinder Kaur, Co-Founder
Result oriented technology and business professional with over 20 years of experience in Technology and Finance, managing people, processes, data and systems. Excellent at partnering with business leaders to drive growth through transformational technology solutions. Adept at creating organization vision & strategy and converting it to actionable projects and initiatives.
Proven track record of establishing and nurturing high performing global teams to deliver business solutions. Extensive experience in managing large-scale cross-functional programs from concept to delivery.
